FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

Project Subscriptions

No data.

Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Fri, 29 May 2026 22:45:00 +0000

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout

Fri, 29 May 2026 20:15:00 +0000

Type Values Removed Values Added
Description FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.
Title FreeScout: Thread Deletion Bypasses Mailbox Access Revocation
Weaknesses CWE-862
References
Metrics cvssV3_1

{'score': 4.3, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N'}


Projects

Sign in to view the affected projects.

cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-05-29T19:47:46.184Z

Reserved: 2026-05-22T20:57:10.976Z

Link: CVE-2026-48811

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Deferred

Published: 2026-05-29T20:16:29.233

Modified: 2026-05-29T20:21:38.773

Link: CVE-2026-48811

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-05-29T22:30:08Z

Weaknesses