FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.
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Advisories
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Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Fri, 29 May 2026 22:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
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| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
Fri, 29 May 2026 20:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221. | |
| Title | FreeScout: Thread Deletion Bypasses Mailbox Access Revocation | |
| Weaknesses | CWE-862 | |
| References |
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| Metrics |
cvssV3_1
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Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-05-29T19:47:46.184Z
Reserved: 2026-05-22T20:57:10.976Z
Link: CVE-2026-48811
No data.
Status : Deferred
Published: 2026-05-29T20:16:29.233
Modified: 2026-05-29T20:21:38.773
Link: CVE-2026-48811
No data.
OpenCVE Enrichment
Updated: 2026-05-29T22:30:08Z
Weaknesses